Materials and specification

How to Care for a New Carpet

Vacuuming, shading, shedding, stain removal and professional cleaning explained, so a new carpet still looks right after five years of family use.

For anyone who has just had carpet fitted and wants to avoid the mistakes that age it early.

Carpet does not usually wear out. It flattens, it shades and it gets dirty, and all three are largely within your control. The carpets that still look good at ten years are almost always the ones that were vacuumed properly from the first week.

This guide covers what to expect from a new carpet, the routine that keeps it looking right, and what to do when something is spilled on it.

Freshly fitted carpet in a domestic bedroom

What is normal in the first few weeks

  • Shedding of loose fibres from cut pile carpet, which reduces over four to eight weeks of vacuuming
  • A faint smell from the backing and adhesive, which clears with ventilation in a few days
  • Slight sprouting of individual tufts, which should be trimmed level with scissors and never pulled
  • Visible pile direction changes, which are a property of the fibre and not a fault

Vacuuming that actually works

Twice a week in bedrooms, more in hallways and lounges. The point of frequent vacuuming is not appearance, it is removing grit before foot traffic grinds it into the base of the pile, where it cuts fibres from below.

Use a beater bar or brush head on cut pile carpet, but switch to suction only on loop pile, wool loop and Berber, because a beater bar will fuzz the loops. Go over high traffic areas in two directions, and slow down. A slow pass lifts far more than three fast ones.

Shading, pile reversal and tracking

Light and dark patches that appear in a cut pile carpet are shading, caused by the pile lying in different directions and reflecting light differently. It is not a manufacturing fault and no manufacturer will accept a claim for it. Some carpets are more prone than others, and a plain, dense twist in a mid tone shows it least.

Tracking in traffic lanes is different, and is simply flattened pile. Regular vacuuming, moving furniture slightly every so often and occasional professional cleaning all help it recover.

Dealing with spills

First response for common spills
SpillWhat to do
Tea, coffee, juiceBlot immediately with white cloth, then cold water, blot again, never rub
Red wineBlot, apply cold water or soda water, blot repeatedly, avoid salt and heat
Grease and oilAbsorb with talc or bicarbonate of soda, vacuum, then a solvent spotter
Pet accidentsBlot thoroughly, then an enzyme cleaner to break down the residue and the smell
MudLet it dry completely, then vacuum, then treat any remaining mark
Candle waxCover with brown paper and apply a warm iron briefly to lift it into the paper

The rules that prevent permanent damage

Blot, never rub, because rubbing pushes the stain into the base of the pile and distorts the tuft. Work from the outside of the spill inwards so it does not spread. Never apply heat to a protein stain such as milk or blood, because heat sets it permanently.

Test any cleaning product on a hidden corner or an offcut first, particularly on wool, which is sensitive to alkaline and bleaching agents. Keep an offcut from the fitting for exactly this purpose.

Professional cleaning and when to book it

Every 12 to 18 months in a family home, and annually where there are pets. Hot water extraction carried out by someone who knows how much moisture the backing will take is the usual method, and it lifts embedded soiling that vacuuming cannot reach.

Avoid cheap dry powder systems as a substitute, because they can leave residue in the base of the pile that attracts dirt afterwards. Check that whoever cleans wool carpet uses a wool safe product.

Making a carpet last on stairs and in traffic lanes

Stairs and the first two metres inside a front door take a wildly disproportionate share of the wear in any house. On stairs the front edge of each tread carries almost all of it, which is why a carpet that looks new on the landing can be worn through on the nosings.

Two things extend that life considerably. Vacuum the stair nosings specifically, using the crevice or upholstery tool along the front edge of each tread, because a wide head skips exactly the part that wears. And where a stair carpet is loose fitted or a runner, having it lifted and moved a step's distance after several years puts fresh carpet on the worn edges.

In traffic lanes, a well chosen runner in a hallway takes the punishment instead of the carpet, and it can be replaced for a fraction of the cost of recarpeting.

Frequently asked questions

Why is my new carpet shedding so much?
Cut pile carpet contains loose fibres from manufacture. Regular vacuuming clears them within a couple of months and it does not thin the carpet.
Can I pull out a loose tuft?
No, always trim it level with scissors. Pulling can unravel a row.
How often should carpet be professionally cleaned?
Every 12 to 18 months for most households, and yearly with pets or in a heavily used lounge.
Do carpet protectors work?
Fibre protectors buy you time to blot a spill before it soaks in. They are worth having but they are not a stain-proof coating.

Talk it through with a fitter, not a call centre

Book a free measure from our Gillingham warehouse and we will bring samples of the options discussed here, check the subfloor and leave you with a written quote you can hold us to.

Free quote